As long as the account you use to sign in has Prime, you’ll also have access to Amazon Music Prime. If you want Amazon Music Prime, visit the same website and log in with your Amazon credentials.If you do, use the same username and password to sign in. For Amazon Music Free, head to the website and click “Sign In.” After that, select “Create your Amazon account” if you don’t already have one.After that, you have a few ways to create an account: To release your songs on Amazon Music for free, check out RouteNote’s free music distribution.You’ll need an internet connection to sign up for Amazon Music. Still having trouble? Check out the Amazon Music forum for more troubleshooting tips. But you can clear image and lyrics caches by heading here from an iOS browser and selecting both Clear Lyrics and Clear image cache.

To do this on Android and Amazon Fire tablets, head to the cog icon in the Amazon Music app and select Settings. You can also try clearing the cache of the app. Also check your device is running the latest software version, which might interfere with running the Amazon Music app. If there’s a newer version available, Update will appear next to the Amazon Music app on the app store. On earlier iPhone models or iPod touch, double click the Home button and swipe until you find your Amazon Music screen, then swipe up to close the app. Swipe to find the Amazon Music app, and then swipe up to close it. On iOS, if you have an iPhone X or later model, swipe up from the bottom of the screen, pausing in the middle. Tap the Amazon Music app, and select Force Stop. On your Android phone, go to Settings > Apps & notifications.

Next, force close the app and reopening it again.

Restart your device, then reopen the app. When your Amazon Music app is frozen, “Turning it off and on again” is a trick which works wonders more often than not. For mobile data, make sure the settings for cellular or mobile data are toggled on. If your songs keep buffering on Amazon Music and you’re using Wi-Fi, check your settings are on and the right network is connected. When your Amazon Music app is crashing, not loading or displaying error messages, there are a few tricks to get you streaming music again.įirst check your internet connection. Image Credit: Amazon Let’s get your streaming back on track with some quick Amazon Music troubleshooting.

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